Live Chat Software
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Live Chat Software is extremely easy-to-use program providing online live interaction between customer support executives and website visitors or online clients in real time. Easy-to-use utility allows company representatives to handle multiple online customers simultaneously and provides live assistance to customer’s queries related to products and services. Online web chat software solves customer’s queries by giving quick answer to technical questions in a dynamic and interactive manner. Software facilitates live help desk support, e-mailing and visitor records to improve online sales and customer’s support.
The program facilitates real and natural experience that shrinks distance between company and customers and provides great way to support your website and to interact live with your website visitors. Software provides flexible, reliable uninterrupted communication facility to businesses (travel, education, real estates, web hosting, web design and auto sales or insurance) for achieving customer goals. Extremely efficient program enables your company representative to turn website visitors into regular customer through one to one online interaction.
Product Working Features:
- Provide real time live communication between customer support executives and online visitors or clients.
- Provides operator-to-operator live chat interaction.
- Preview visitor`s typing details.
- Provides Canned messaging facility when operator wants to send a quick response to the visitor.
- Facility to transfer chat from one operator to another during ongoing communication.
- Display visitor`s details including Visitor IP, Visitor Name, Arrival Time/Date, Department etc.
- Facility to view and save chat history details with time and date.
- Option to alert customer support agent in case of new chat request.
- Facility to send Chat Transcript details at specified email ID
- Facilitate to send Push URLs (pre-defined URL) of the websites to quickly assist their visitors.
Product General Features:
- Safe, reliable and easy to install.
- Friendly GUI interface.
- 30 Days FREE trial software demo.
- No complex learning needed to work with the software.
- Highly reliable, economical and easily affordable.
- No monthly charges or hidden cost.
Minimum System Requirements:
- Processor: Pentium class or higher processor
- Hard disk space: 15 MB FREE HDD space
- RAM: 512 MB RAM (recommended)
Your web hosting should support .NET 2.0 or higher and MS SQL Database.
Purchase options
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